JAKARTA - Sultan Aji Muhammad Sulaiman (SAMS) Sepinggan International Airport was named as the Best Airport in Indonesia in 2016 in the event Airports Awards held by the Airport Magazine and supported by the Ministry of Transportation and Ministry of Tourism. Trophy award was given by Budi Karya Sumadi the Minister of Transportation and received directly by Pujiono the General Manager of Sepinggan SAMS Airports, accompanied by Director of Angkasa Pura Airports Danang S. Baskoro at BorobudurHotel, Jakarta, Tuesday (29/11).
"This award is a pridetogether obtained by SAMS SepingganAirports and Angkasa Pura Airports. This achievement is the hard workresult from the management teamof branch office SAMS Sepinggan Airport, with support from headquartersmanagement of Angkasa Pura Airports, and all those who contributed so that the SAMS Sepinggan Airport managed to achieve this feat. For further, we will continue to make a commitment to improve service and comfort in order to meet the needs of the airport services passenger,"said Pujiono, General Manager of Airport Sepinggan SAMS.
Danang S. Baskoro the Director of Angkasa Pura Airports said, "Thank you for the hard work and commitment from the management team of SAMS Sepinggan Airport branch offices to provide excellent quality of service for users of airport services. I hope the future service innovation does not stop here so that we can improve service standards to the next level and trigger other airports to compete to improve the standard of quality of service that can be used as a reference model of airport services at the national level ".
Airport Awards is an event of awards to airports throughout Indonesia. In its first implementation in 2009, the Airport Awards successfully conducted survey of 26 airports and this year the airport in the survey reached 83 airports. Airports surveyed include airports under management of Angkasa Pura I as many 13 airports, Angkasa Pura II as many 13 airports and the Ministry of Transportation that AirportUnit Operator (UPBU) for Class Ias many 13 airports, Class II as many 19 airports and Class III as 25 airports.
2016Airports AwardsSurvey is the Airport User Satisfaction Survey covering airport facilities and services at the airport. The method used in the research is a survey through face to face interviews and questionnaires involving more than 1,800 respondents. The survey began in July to October 2016. The results of the survey prepared by an independent team and then brought to the jury meeting. The Honorary Jury in the Airport Awardconsists of Suprasetyo (DGCA), Esthy Reko Astuti (Deputy ofNusantara Tourism Marketing), Yudhi Sari Sitompul (AirportDirector) and Herry Bakti S Gumay (Chairman). [AD]
