Bandara Sepinggan Respon Cepat Keluhan Pelayanan Ground Handling

BALIKPAPAN - management of Angkasa Pura Airports of Balikpapan Sepinggan Airport fast on responding service related complaints of ground handling work who likes to throw and slam baggage passengers. Thursday (11/12), the management has called the company's airline partners engaged in the ground handling which subsequently followed up with giving briefings to all workers or loader.

"Once again it was the full authority is in the hands of each airline. This briefing so that there are no longer officers treat luggage roughly, " explained Sepinggan Airport General Manager, Wendo Asrul Rose, yesterday (15/12).

He added, the ground handling agreed increase supervision over the activity of loading and unloading of luggage. This as a manifestation of their responsibilities as partners of the airlines. "After all we've been installing CCTV cameras at various angles. Stay monitored by supervisors from ground handling or airline," he wish.

In the meantime. The Head Office of the airport authority of Balikpapan Agus Subagyo agreed full authority actually reside on the respective airline. "Because if there is damage to or loss of luggage, the airline is replacing the responsibility.But there is a rule. The count instead of just about any item that is missing then changed completely," he explained.

Therefore, goods, luggage must not put valuables. Electronic goods, important documents, the goods are dangerous, toxic and flammable could not enter the trunk. Lost luggage or luggage damages awarded were recorded at 200 thousand IDR per kilogram and at most 4 million IDR per passenger. [DSS/Source: Kaltim Pos]