In order to increase Customer Satisfaction Index (CSI), Angkasa Pura Airports accelerate the development and construction of airports as well as complement its facilities in order to increase customer satisfaction.
Development and construction of the airport include the Lombok International Airport in Praya, Central Lombok, which officially opened October 20, 2011, to replace the Selaparang Airport in Mataram. Furthermore, September 19, 2013, ahead of the 2013 APEC summit in Bali, a new international terminal International Airport I Gusti Ngurah Rai is also authorized to operate. With this development, airport capacity is to increase from 9.7 million passengers per year to 24.7 million passengers per year.
On February 14, 2014, Terminal 2 (T2) Juanda International Airport also started to operate, that increase the airport's capacity from 8 million passengers per year to 14 million passengers per year. Following the operation of the new terminal Sepinggan International Airport on March 22, 2014. With this development, the airport community pride East Kalimantan increased capacity of only 1.7 million passengers per year to 15 million passengers per year.
Currently, Angkasa Pura Airports is implementing a three (3) airport development projects, namely:
Project Development Ahmad Yani International Airport Semarang
27 Jul 2016
The project has been carried out groundbreaking on June 17, 2014. The airport terminal building is the concept of floating airport or airports that are above the water first in Indonesia will be able to accommodate 7 million passengers per year after development.
Project Development Syamsudin Noor Int'l Airport Banjarmasin
27 Jul 2016
This project has been groundbreaking on May 18, 2015 by The Vice President of Republic of Indonesia Jusuf Kalla. The development of this airport to increase the terminal capacity of 1.3 million passengers per year to 10 million passengers per year.
Project Development Yogyakarta International Airport
27 Jul 2016
The project has been carried out groundbreaking on January 27, 2017 by The President of Republic of Indonesia Joko Widodo. The airport in Kulonprogro will have an area of 130 square meters with a capacity of 14 million passengers per year.
